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A+ Guide to IT Technical Support (9th Edition) - eBook

A+ Guide to IT Technical Support (9th Edition) – PDF

eBook details

  • Authors: Jean Andrews, Joy Dark, Jill West
  • File Size: 106 MB
  • Format: PDF
  • Length: 1119 pages
  • Publisher: Cengage Learning; 9th edition
  • Publication Date: January 1, 2016
  • Language: English
  • ASIN: B01D0MB3Y6
  • ISBN-10: 1305266439
  • ISBN-13: 9781305266438

Newer edition available. See below

Original price was: $41.99.Current price is: $10.00.

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About The Author

Jean Andrews

Jean Andrews

Professor Jean Andrews has more than 3 decades of experience in the computer industry as well as more than 13 years of teaching in the classroom at graduate and undergraduate level. She has worked in a variety of businesses where Jean has written, designed, and supported application software.

Ms. Andrews has also managed a computer repair help desk and handled troubleshooting for wide area networks. She has written numerous ebooks on hardware, software, and the Internet. In addition to the bestselling A+ Guide To It Technical Support, she has also written the A+ Guide To Hardware: Managing, Maintaining And Troubleshooting. She lives in north Georgia.

Jill West

Jill West

Professor Jill West, a C.I.S. instructor at Georgia Northwestern Technical College, contributes to the development of creative teaching resources a unique mix of experience in business, writing, and education. She has taught students of all ages, from kindergarten to college, and has used a flipped classroom method, distance learning, and a hybrid teaching technique to cover a wide range of topics.
She has also provided invaluable educational advice.

Ms. West has played a key role in the creation of critical-thinking simulations for a number of Cengage's computing courses. She speaks at regional and national conferences and international webinars on a regular basis, and she frequently offers CompTIA certifications to students and train-the-trainer workshops to instructors.
She's also a member of A.W.S. Educate's inaugural cohort of Faculty Ambassadors for 2019.

Joy Dark

Joy Dark

Joy Dark Shelton has worked as a help-desk technician for a corporation with a presence in 29 states, offering first-level service. Her CompTIA A+ and HIT certifications have also come in handy when working as a second-tier technician in hospital IT and as an operations professional building support procedures and structures. Ms. Shelton has taught online IT and English as a second language in the United States and South America as an instructor.

This action-by-action, extremely visual book offers a detailed intro to handling and keeping computer system software application and hardware. Written by finest-offering teacher and author Jean Andrews, A+ Guide to IT Technical Support, 9th Edition (PDF) carefully incorporates the CompTIA+ Exam goals to prepare you for the 220-902 and 220-903 accreditation examinations. The brand-new 9th Edition likewise includes substantial updates to show existing strategies, innovation, and market requirements in the vibrant, quick-paced field of PC repair work and infotech. Every chapter covers both core ideas and advanced subjects, arranging product to assist in useful application and motivate you to find out by doing. The brand-new modified and upgraded Ninth edition includes more protection of security, virtualization, upgraded hardware, brand-new protection of cloud computing, Mac OS, Linux, and increased focus on mobile phones. Supported by a wide variety of extra resources to improve discovering with CourseNotes, Lab Manuals, online laboratories, and the optional MindTap (not consisted of in this sale) that consists of online laboratories, accreditation test preparation, and interactive activities and workouts, this tested book provides university student a perfect method to get ready for success as an expert IT support administrator and professional. Additional ISBNs: 9781305446427, 1305446429, 978-1305446427, 1337263842, 9781337263849, 1305990358, 9781305451193, 9781305990357, 9781337263849, 978-1305451193, 978-1305990357, 978-1337263849, 978-1305266438

Review

“I believe the addition of tablets/mobile gadgets is a big strength of the chapter and images is really great. My trainees find out much better with images and descriptions so I believe this is done perfectly.” A more recent edition is likewise readily available. See associated ebooks listed below P.S Contact us if you desire to purchase the trainer resources like A+ Guide to IT Technical Support 9e test bank and so on NOTE: This only consists of the ebook A+ Guide to IT Technical Support, 9th edition, in PDF. No access codes or software application consisted of.

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