Writing That Works: Communicating Effectively on the Job (12th Edition) – PDF

About The Author

Charles T. Brusaw

Charles T. Brusaw was a faculty member at NCR Corporation's Management College, where he taught and developed courses in professional editing, writing, and presentation skills for the corporation worldwide. Previously, Brusaw worked in advertising, public relations, technical writing, and curriculum

Gerald J. Alred

Dr. Gerald Alred is a Professor Emeritus of English at the University of Wisconsin-Milwaukee. He is internationally known as the author of numerous articles and textbooks that reflect his scholarly and teaching interests. His most recent article is “Reflections on Textbooks: Past and Future.” His articles include “Academic and Practitioner Perspectives on Essential Works in Technical Communication”, “Bridging Cultures: The Academy and the Workplace.” and an adaptation of lectures that he presented in Hannover, Germany.

Walter E. Oliu

Walter E. Oliu served as chief of the Publishing Services Branch at the U.S. Nuclear Regulatory Commission, where Oliu managed the agency's graphics, printing, editing, and publishing programs. Walter also developed the public-access standards for and managed daily operations of the agency's public website. He has taught at Miami University of Ohio, Slippery Rock State University, and as an adjunct faculty member at George Mason University and Montgomery College. He has authored numerous books as well